Your Confidence, Our Commitment

At Zenith Blade, we believe in transparency and fairness. Our terms and conditions are designed to protect your rights and ensure a premium, straightforward experience with every purchase and interaction.

Explore Our Policies

Welcome to Zenith Blade: Terms & Conditions

This document outlines the terms and conditions governing your use of Zenith Blade's website, services, and product purchases. By accessing or using any part of our services, you agree to be bound by these terms. We encourage you to read them carefully.

Our commitment to transparency means we strive to present these terms in clear, comprehensible language, free from unnecessary legal jargon. Your satisfaction and trust are paramount.

Effective Date: October 26, 2023

Should you have any questions regarding these terms, please do not hesitate to contact us at info@zenithblade.com. We are a Portland-based business dedicated to ethical practices and exceptional customer service.

Product Purchase Terms

Our handcrafted shaving essentials are subject to availability. While we strive to maintain accurate inventory, all orders are subject to acceptance by Zenith Blade. We reserve the right to limit the quantity of items purchased per customer.

Pricing and Payment:

All prices are listed in USD. We accept major credit cards (Visa, Mastercard, American Express, Discover) and secure online payment methods. Payment is due at the time of order placement. Zenith Blade reserves the right to change prices at any time without prior notice, though pricing for confirmed orders will be honored.

Order Confirmation:

Upon successful order placement, you will receive an email confirmation detailing your purchase. This email serves as an acknowledgment of your order, not a guarantee of fulfillment, which is subject to product availability and payment verification.

Elegant hands holding a smartphone displaying an order confirmation screen for Zenith Blade, secure and clear.
Seamless confirmation for your discerning purchases.
Product Descriptions:

We endeavor to provide accurate descriptions and high-quality images of our products. However, slight variations in color or appearance may occur due to natural materials or screen display differences. We warrant that our products will conform to their descriptions. In the event of a significant discrepancy, please refer to our return policy.

Promotions and Special Offers:

Any special offers, discounts, or promotions are subject to their own specific terms and conditions, which will be clearly communicated. Zenith Blade reserves the right to modify or discontinue any promotion at any time.

Subscription Service Terms

Elevate your grooming ritual with Zenith Blade's curated subscription services. By signing up, you agree to recurring shipments and charges as detailed below.

Activation and Billing:

Your subscription begins upon successful payment of your first box. Subsequent billing will occur at the start of each chosen cycle (e.g., monthly, quarterly). You authorize Zenith Blade to charge your provided payment method automatically for all recurring fees.

Modifications and Cancellation:

You may modify your subscription (e.g., change products, skip a month) or cancel it at any time through your account portal. To avoid being charged for the next cycle, cancellations must be made at least 7 days before your next scheduled billing date. No refunds will be issued for charges already processed.

Clean, intuitive online dashboard with options to manage subscription details: 'Skip next box', 'Update payment', 'Change frequency', 'Cancel subscription'.
Effortlessly manage your Zenith Blade subscription.
Product Substitution:

While we aim for consistency, product availability in subscription boxes may vary due to seasonality or supply chain considerations. Zenith Blade reserves the right to substitute items of equal or greater value to ensure your continued satisfaction.

Auto-Renewal:

All subscriptions auto-renew at the end of each billing cycle. You will receive a notification email 5-7 days before your next billing date, providing an opportunity to make changes or cancel.

Shipping and Return Policies

Zenith Blade is committed to ensuring your products arrive swiftly and in pristine condition. Should an item not meet your expectations, our return process is designed to be straightforward.

Shipping & Delivery:
  • Standard Shipping: Orders typically processed within 1-2 business days. Delivery within 3-7 business days for domestic orders.
  • Portland Local Delivery: For our valued customers within Portland, OR (zip code 97205 and surrounding areas), we offer expedited local delivery options. Please select this at checkout for potentially faster receipt.
  • Tracking information will be provided once your order ships.
Return Eligibility:

Unused and unopened products may be returned within 30 days of purchase for a full refund or exchange. Custom or personalized items are not eligible for return unless defective. All returned items must be in their original packaging, condition, and include all accessories.

Return Process:
  1. Initiate your return by emailing us at returns@zenithblade.com with your order number.
  2. You will receive a return authorization and shipping instructions.
  3. Safely package and ship the item back to us. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing:

Refunds will be processed to your original payment method within 7-10 business days after receiving and inspecting the returned item. You will be notified via email once the refund has been issued.

User Account and Privacy Terms

Creating an account with Zenith Blade enhances your shopping experience, allowing for personalized recommendations and streamlined orders. Your privacy and data security are our utmost priorities.

Account Responsibility:

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other breach of security.

Data Protection and Privacy:

Zenith Blade collects and uses your personal information solely to provide and improve our services, process orders, and communicate with you. We do not sell or share your personal data with third parties for their marketing purposes. Please review our dedicated Privacy Policy for comprehensive details on data handling.

Abstract depiction of digital security, locks and shields integrated with data flow, signifying privacy and protection in a clean, modern style.
Your data security is paramount.
Communication Preferences:

You may opt-in or opt-out of marketing communications at any time through your account settings or by using the unsubscribe link in our emails. Transactional emails related to your orders or account status will continue.

Account Termination:

You may terminate your account at any time by contacting customer service. Zenith Blade reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Intellectual Property and Content Terms

All content on the Zenith Blade website, including text, graphics, logos, product images, and software, is the exclusive property of Zenith Blade or its content suppliers and is protected by intellectual property laws.

Trademark and Copyright: